PMC’s Waterfall Project Management training courses target project managers and their team members as well as other groups of people seeking to develop their skills and competency levels in a traditional, structured and process–driven method of managing projects based on relatively well-known requirements.

Our courses cover a wide range of Project Management tools and techniques including Work breakdown structures (WBS), Critical path (CPM) and Critical Chain, Earned Value Management (EVMS) and are compliant with the latest PMBOK® Guide.

PMBOK is registered mark of the Project Management Institute, Inc.

Please note that our trainings are intended for organizations and groups of people only and not for individuals.

ESSENTIALS OF PROJECT MANAGEMENT

1 DAY

In this comprehensive one-day course, attendees will learn and apply an essential project management approach to the entire project lifecycle based on proven project management concepts, processes, tools and techniques aligned with the latest edition of the PMBOK® Guide (Guide to the Project Management Body of Knowledge).

PMBOK is registered mark of the Project Management Institute, Inc.

Course Code: MK201

Duration: 1 day

Credits: 7 PDUs

Individuals who will benefit from this course include new project leaders/managers, experienced project managers seeking to learn industry terms and best practices, project control officers (PCOs), project team members and any other stakeholders working in a project environment.

  • Identify the contents of an essential project management plan
  • Distinguish the various phases of a project’s lifecycle
  • Assess and classify project stakeholders
  • Create a project charter based on a best-practiced template
  • Organize an effective planning kick-off meeting
  • Establish a project performance measurement baseline
  • Describe key stages of team development (Tuckman model)
  • Understand the importance of managing issues and conflicts
  • Process change requests in project change control
  • Recognize key closing phase or project activities

Module 1: Project Management Essentials

  • Project Definition
  • Project Management Concepts
  • Project Phases and Life Cycle
  • Project Success Factors

Module 2: Project Initiating

  • Stakeholders
  • Project Charter

Module 3: Project Planning

  • Planning Kick-off
  • Project Management Plan
  • Project Measurement Baseline

Module 4: Project Executing, Monitoring and Controlling

  • Essential Control Processes
  • Performance Reports
  • Project Team Development
  • Issue and Conflict Management
  • Change Control

Module 5: Project Closing

  • Closing Activities and Report
  • Lessons Learned

FUNDAMENTALS OF PROJECT MANAGEMENT

2 DAYS

In this comprehensive two-day course, attendees will learn how projects interact with operations, programs and portfolios and to apply a fundamental project management approach to the entire project lifecycle from project initiating to closing based on proven project management concepts, processes, tools and techniques aligned with the latest edition of the latest edition of the PMBOK® Guide (Guide to the Project Management Body of Knowledge).

PMBOK is registered mark of the Project Management Institute, Inc.

Course Code: PK101

Duration: 2 days

Credits: 14 PDUs

Individuals who will benefit from this course include new project leaders/managers, experienced project/program managers seeking to learn industry terms and best practices, project control officers (PCOs), project team members and any other stakeholders working in a project environment.

  • Compare definitions, objectives, and organization of projects and operations
  • Organize projects into larger programs and strategic portfolios
  • Recognize factors influencing project results and success
  • Define key roles and responsibilities in a project organization
  • Establish a project stakeholder strategy and register
  • Document key project justifications and objectives in a project charter
  • Identify key subsidiary plans and baselines of the project management plan
  • Recognize key project executing, monitoring and controlling processes
  • Apply Earned Value Management (EVM) in performance reporting
  • Describe key stages of team development (Tuckman model)
  • Log issues and address with proven conflict management strategies
  • Analyze sources of project change as per the Change Management Plan
  • Build a closing report as part of key project closing activities
  • Conduct an effective lessons learned activity for continuous improvement

Module 1: Project Management Fundamentals

  • Evolution of Project Management
  • Projects vs. Operations
  • Project, Program and Portfolio Management
  • Project Success Factors

Module 2: Project Initiating

  • Project Organization
  • Key Project Roles and Responsibilities
  • Stakeholders
  • Project Charter

Module 3: Project Planning

  • Planning Kick-off
  • Project Management Plan
  • Subsidiary Management Plans
  • Project Baselines

Module 4: Project Executing, Monitoring and Controlling

  • Fundamental Executing, Monitoring and Controlling Processes
  • Earned Value Management (EVM) and Performance Reporting
  • Project Team Development (Tuckman Model)
  • Managing Issues and Stakeholder Expectations
  • Change Management and the Change Control Board

Module 5: Project Closing

  • Closing Activities and Report
  • Lessons Learned

INTRODUCTION TO PROJECT RISK MANAGEMENT

1 DAY

In this comprehensive one-day course, attendees will be introduced to risks inherent to projects and how to manage them based on proven processes, tools and techniques aligned with the latest edition of the PMBOK® Guide (Guide to the Project Management Body of Knowledge).

PMBOK is registered mark of the Project Management Institute, Inc.

Course Code: MK202

Duration: 1 day

Credits: 7 PDUs

Individuals who will benefit from this course include new project leaders/managers, experienced project managers seeking to learn industry terms and best practices, project control officers (PCOs), project team members and any other stakeholders working in a project environment.

  • Definition and characteristics of project risks
  • Key risk management plan and strategy contributors
  • Objectives of risk identification
  • Risk analysis within a project team workshop
  • Best-practiced guidelines of effective risk responses
  • Activities in risk tracking, adapting and auditing

Module 1: Risk Management Introduction

  • Risk terminology and concepts
  • Risk management methodology 

Module 4: Risk Analysis and Prioritization

  • Qualitative risk analysis
  • Quantitative risk analysis

Module 2: Risk Management Planning and Strategy

  • Risk roles and responsibilities
  • Risk tolerance

Module 5: Risk Responses

  • Risk response guidelines
  • Risk reserves
  • Risk response escalations
  • Threat and opportunity response strategies

Module 3: Risk Sources and Identification

  • Risk breakdown structure (RBS)
  • Risk causes/triggers
  • Risk register

Module 6: Risk Tracking and Adapting

  • Risk audits
  • Reserve analysis
  • Change requests and corrective actions
  • Risk metrics and lessons learned

EFFECTIVE PROJECT RISK MANAGEMENT

2 DAYS

In this comprehensive two-day course, attendees will gain knowledge on how to effectively manage project risk that is inherent to projects by learning risk management terminology, concepts and an integrated risk management methodology including proven processes, tools and techniques based on project best practices and aligned with the latest edition of the PMBOK® Guide (Guide to the Project Management Body of Knowledge).

PMBOK is registered mark of the Project Management Institute, Inc.

Course Code: PK102

Duration: 2 days

Credits: 14 PDUs

Individuals who will benefit from this course include new project leaders/managers, experienced project managers seeking to learn industry terms and best practices, project control officers (PCOs), project team members and any other stakeholders working in a project environment.

  • Relationship between risk, information and uncertainty
  • Integrated risk management methodology
  • Organizational benefits of effective risk management
  • Importance and outputs of risk management planning
  • Benefits of risk reporting, tracking and recording
  • Common risk sources and examples of risk causes/triggers
  • Risk metrics and identification guidelines with the risk register
  • Qualitative and quantitative rating and analysis of risks
  • Risk severity and various visual representations
  • Determining factors of risk reserves
  • Risk response escalation procedure and strategies
  • Links in risk response plans, change requests and corrective action

Module 1: Risk Management Fundamentals

  • Risk terminology and concepts
  • Risk perceptions
  • Risk management processes/methodology
  • Risk management benefits

Module 4: Risk Analysis and Prioritization

  • Risk rating and severity
  • Probability and impact matrix
  • Qualitative risk analysis
  • Quantitative risk analysis
  • Quantification techniques

Module 2: Risk Management Planning and Strategy

  • Risk Management Plan (RMP)
  • Risk roles and responsibilities
  • Risk types and categories
  • Risk breakdown structure (RBS)
  • Risk reporting and communication formats
  • Risk tracking, recording and tolerance

Module 5: Risk Responses

  • Risk response guidelines
  • Risk reserves
  • Risk response escalations
  • Threat and opportunity response strategies

Module 3: Risk Sources and Identification

  • Risk sources
  • Risk causes and triggers
  • Risk identification
  • Risk register

Module 6: Risk Tracking and Adapting

  • Risk audits and reserve analysis
  • Evaluate and adapt risk responses
  • Change requests and corrective actions
  • Risk metrics and lessons learned

HOW TO COMMUNICATE SUCCESSFULLY WITH PROJECT TEAMS

1 DAY

In this comprehensive one-day course, attendees will be introduced to various forms of communication and the skills to effectively communicate critical project information in a concise, timely and targeted format. The course considers various communication barriers, verbal/non-verbal communication elements, group and electronic communications. Individual exercises combined with interactive group discussions, and role play allow attendees to apply learnt communication skills to engage and interact with project teams and stakeholders.

Course Code: MH203

Duration: 1 day

Credits: 7 PDUs

Individuals who will benefit from this course include project leaders/managers, project team members, managers, directors, project sponsors and any other stakeholders working in a project environment.

  • Definition and key elements of effective communication
  • Characteristics of constructive feedback and active listening
  • Typical communication barriers faced by project stakeholders
  • Elements of both verbal and nonverbal communications
  • Differences between written and oral communications
  • Descriptions of spatial, vocal, visual and tactile communications
  • Information flow in organizational networks
  • Key components of public speaking presentations
  • Impact of behavioural styles on interpersonal communications
  • Social media being actively employed in projects
  • Importance and effectiveness of well-structured e-mails

Module 1: Effective Communication Elements

  • Definition and project context
  • Communication model and forms
  • Constructive feedback and active listening

Module 2: Communication Barriers

  • Filters and selective perceptions
  • Attitudes, beliefs and values
  • Emotions and meanings
  • Noise and environmental factors
  • Language and misinterpretation
  • Differences and assumptions

Module 3: Verbal and Non-Verbal Communications

  • Written and oral communications
  • Tactile and spatial communications
  • Spatial: personal space interaction
  • Vocal and visual communications
  • The 7%-38%-55% rule

Module 4: Group Communications

  • Mass distribution and media channels
  • Organizational networks and meetings
  • Public speaking and presentations
  • Interpersonal communication styles

Module 5: Electronic Communications

  • Teleconferencing/Videoconferencing
  • Website content and components
  • Social media use in project management
  • E-mail etiquette, structure, methodology

LEAD PROJECT TEAMS TO SUCCESS

1 DAY

In this comprehensive one-day course, attendees will gain knowledge on how the project manager role influences team dynamics in project management and how to identify different team types and roles and the key elements in building high performance teams. Attendees will also learn about the use of power and influence and their application in conflict management and situational leadership. Individual exercises combined with interactive group discussions and team workshops with role-play will allow participants to actively apply learnt techniques.

Course Code: CH313

Duration: 1 day

Credits: 7 PDUs

Individuals who will benefit from this course include new project leaders/managers, project team members, managers, directors, sponsors and any other stakeholders working in a project environment.

Demonstrating effective leadership and increasing project team efficiency and productivity while improving team satisfaction and significantly reducing team conflict.

Module 1: Project Manager Role

  • Project Manager responsibilities
  • Project Manager habits
  • Project environment
  • Project Manager competencies

Module 2: High-Performance Project Teams

  • Team development models
  • High-performance team characteristics
  • Performance obstacles
  • Team-building

Module 3: Power and Influence

  • Sources of power
  • Power in project management
  • Increasing project influence
  • Decision-Making

Module 4: Conflict Management

  • Sources and causes of conflict
  • Conflicts in project teams
  • Conflict management process
  • Conflict resolution

Module 5: Effective leadership

  • Leader vs. manager
  • Leadership competencies
  • Leadership and trust
  • Situational leadership

IMPROVE YOUR PROJECT RESULTS USING EMOTIONAL INTELLIGENCE

1 DAY

In this comprehensive one-day course, attendees will learn to define and harness Emotional Intelligence (EI) by identifying, understanding, assessing, and managing their own emotions while recognizing the emotions of project team members and other project stakeholders in order to improve the project environment and overall project results. Individual exercises combined with interactive group discussions, team workshops and role play will offer attendees dynamic opportunities to leverage and increase their personal EI.

Course Code: CH314

Duration: 1 day

Credits: 7 PDUs

Individuals who will benefit from this course include new project leaders/managers, project team members, managers, directors, sponsors and any other stakeholders working in a project environment.

Leveraging and increasing EI to accurately recognize emotions to promote project problem-solving and creativity and to devise effective strategies to promote positive project results.

Module 1: Emotional Intelligence (EI) Introduction

  • EI definitions and history
  • Intelligent quotient (IQ)
  • EI quotient (EQ)
  • EQ and job success

Module 2: EI Literacy, Theories, and Models

  • Mapping words to emotions
  • Johari Theory: relationship with oneself/others
  • Emotional Brain Theory: limbic/neocortex
  • Gardner Model: multiple intelligences
  • Trait EI Model: EI personality traits/scales
  • Ability-based Model: perceived emotions
  • Emotional-Social Intelligence Model: mood/stress
  • Goleman Model: self-awareness/regulation and social-awareness/social-skills

Module 3: EI in Projects

  • Collective project team EI
  • Project team and EI team dysfunctions
  • High-performance teams – key EI factors
  • EI and project team obstacles/emotions
  • Team performance under pressure
  • EI in project leadership
  • EI best-practices in a project environment

Module 4: EI Improvement Simulations

  • EI role-plays to simulate project environments (focus is on course EI assessment results)

SETUP A HIGH-PERFORMANCE PROJECT MANAGEMENT OFFICE (PMO)

1 DAY

In this comprehensive one-day course, attendees will learn the essentials to setup a high-performing Project Management Office (PMO) based on fundamental best-practices. Participants will be exposed to the various supported PMO organizational structures, associated functional services, and key setup activities to establish and maintain a high-performing PMO to improve project performance based on the latest PMI® standards and PMO Specific Interest Group (PMOSIG) findings. Individual exercises combined with interactive group discussions will guide participants through a comprehensive best-practiced methodology to setup a high-performing PMO.

Course Code: MA209

Duration: 1 day

Credits: 7 PDUs

Individuals who will benefit from this course include project/program/portfolio managers, senior project team leaders/members, managers, directors, sponsors and any other stakeholders working in a project environment.

Guide the successful setup of a Project Management Office (PMO) to support and promote project management competency development, standardization, project performance and alignment to corporate strategic plans.

Module 1: PMO Fundamentals

  • PMO terminology and concepts
  • PMO-related standards/group
  • PMO success and failure factors
  • PMO benefits and challenges

Module 2: PMO Organization

  • PMO models and authority levels
  • PMO value and justification
  • PMO roles and responsibilities
  • PMO metrics and levels

Module 3: PMO Functional Services

  • PMO functional service prioritization
  • Monitor/controlling project performance
  • PM competencies/methods development
  • Multi-project management
  • Strategic management
  • Center of Excellence (CoE)

Module 4: PMO Setup

  • PMO charter
  • PMO high-performance characteristics
  • PMO performance reporting and assessment

MANAGING MULTIPLE PROJECTS

1 DAY

In this comprehensive one-day course, attendees will learn to deal with the various challenges in managing schedules and resources in a multi-project environment. Proven tools, techniques and tips will be shared for increased work productivity and efficiency, reduced stakeholder stress and conflict with accurate tracking and reporting promoting successful multi-project completion. Individual exercises combined with interactive group discussions and team workshops will guide participants through a multiple project management methodology.

Course Code: CA311

Duration: 1 day

Credits: 7 PDUs

Individuals who will benefit from this course include project/program/portfolio managers, senior project team leaders/members, managers, directors, sponsors and any other stakeholders working in a project environment.

Develop a reliable and repeatable system for identifying and addressing various challenges commonly encountered in managing multiple projects to achieve multiple project management objectives with efficient work compartmentalization, enhanced productivity and efficiency, optimized resource organization and reduced conflict.

Module 1: Multiple Project Management Challenges

  • Project Manager (PM) role complexity
  • Resource capacity and constraints
  • Multiple project team interfaces
  • Stress and conflict resolution
  • Work prioritization and multitasking
  • Change and communication management

Module 2: Work Compartmentalization

  • Multiple project scope baseline
  • Multiple project work breakdown structure (WBS)
  • Multiple project work organization
  • Compartmentalization technology

Module 3: Productivity and Efficiency

  • Multiple project master schedule
  • Resource pools and leveling
  • Dashboards and metrics
  • Daily to-do lists and multitasking
  • Effective meeting guidelines
  • Structured electronic mail (e-mail)

Module 4: Resourcing Techniques

  • Formalize project structures
  • Obtain resource commitment
  • Reward desirable behavior
  • Manage resource conflicts
  • Align resource expectations
  • Log resource issue

MANAGING AND BALANCING PROGRAMS AND PORTFOLIOS

1 DAY

In this comprehensive one-day course, attendees will learn fundamental program and portfolio management lifecycles and the importance of establishing effective governance to support multiple project management aligned with the latest PMI® Program and Portfolio Management standards. Individual exercises combined with interactive group discussions and team workshops will cover balanced program and portfolio management methodologies.

Course Code: MA211

Duration: 1 day

Credit: 7 PDUs

Individuals who will benefit from this course include project/program/portfolio managers, senior project team leaders/members, managers, directors, sponsors and any other stakeholders working in a project environment.

Understand critical considerations in selecting the appropriate program and portfolio components aligned with corporate strategies, objectives and initiatives.

Module 1: Multiple Project Management Introduction

  • Terminology and Definitions
  • Multiple Project Management evolution
  • Best-practiced PMI®  standards
  • Hierarchy and Relationships

Module 2: Program Management

  • Program manager role
  • Program and benefits lifecycles
  • Financial and stakeholder lifecycles
  • Program governance

Module 3: Portfolio Management

  • Portfolio manager role
  • Portfolio component lifecycle
  • Portfolio balancing
  • Portfolio governance

MAKING TIME WORK FOR YOU

2 DAYS

In this comprehensive one-day course, attendees will identify various challenges in managing their time and learn and practice techniques that will help achieve more effective use of their time and direct their focus and energy towards activities that will allow them to achieve professional and personal goals. Proven time management tools, techniques and tips will be shared to reduce personal stress and increase productivity and efficiency both in the workplace and in their personal lives. Individual exercises combined with interactive group discussions and team workshops will guide participants through a structured approach in effective time management.

Course Code: CA317

Duration: 2 days

Credit: 14 PDUs

Individuals who will benefit from this course include team leaders/members, managers, directors, sponsors and any other stakeholders working in a time-sensitive work environment.

Develop and improve time-management skills to perform work more effectively.

Module 1: Time Management Overview

  • Pitfalls of poor time management
  • Benefits of effective time management
  • Goal and objective setting
  • Realistic planning

Module 2: Work Prioritization and Efficiency

  • Effective scheduling
  • Work compartmentalization
  • Handling interruptions
  • Decisive delegation
  • Structured meetings
  • Prioritization and To-Do lists

Module 3: Time Management Tools and Techniques

  • Leveraging Outlook
  • E-mail management
  • Calendar management
  • Task management

Module 4: Personal Time Management

  • Personal Energy and style
  • Stress management
  • Multitasking
  • Rapid decision making

A MANAGER'S GUIDE FOR REMOTE WORKERS

1/2 DAY

This workshop will help leaders and managers recognize remote work challenges and benefits. Participants will also learn how to leverage proven tactics and techniques to support and motivate remote workers. Individual exercises combined with interactive group discussions will guide participants to apply learnt skills to engage and motivate remote workers.        

Course Code: CH319

Duration: 1/2 day

This course is intended for managers, team leaders and anyone interested in learning how to manage their remote workers.

  • Recognize remote work challenges and trends
  • Understand the benefits of remote work and reference associated findings
  • Leverage proven tactics, techniques, and strategies in actively supporting and motivating remote workers
  • Identify practical tips for managing remote workers 

Module 1: Course Introduction

  • Objectives
  • Logistics

Module 4: Supporting and Motivating Remote Workers 

  • Proven Tactics
  • Staying Productive/Dealing with Distractions
  • Pomodoro Technique
  • Supporting and Motivating Remote Workers

Module 2: Remote Work Challenges and Trends

  • Common Challenges
  • Common Questions
  • Managing Remote Work Challenges
  • Work/Life Balance
  • Remote Work Trends

Module 5: Tips for Managing Remote Workers 

  • Tips for Remote Team Leaders
  • Tips on Management/Leadership skills applied
  • Tips to Evaluate Remote Teams

Module 3: Remote Work Benefits and Findings

  • Attract/Retain Talent
  • Higher Engagement/Increased Productivity
  • Cost Savings for Employee/Employer
  • Environment/Health

Module 6: Presentation Closure 

  • Additional Reading Sources
  • Recap
  • Questions/Answers

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Frequently Asked Questions

In which languages are your course offered?

All our courses are offered in English and French, but as some of our clients have offices all over the world, we can also offer them in your language if the need arises.

Are your courses offered in person or in virtual format?

Our training is available in both “in person” and virtual formats, but always with a real instructor!

Are your courses open to the public?

We currently only offer our training in group format and in companies or organizations. However, if you and at least 2 of your colleagues are interested, we can also organize private groups.

Is it possible to customize a course to my organization’s projects?

We can adapt our training to your context by incorporating a case study specific to your field or by including some of the tools that you use. A customization fee may then be added to the cost of the training.

For in person training, do you have training facilities?

We can travel to your offices, welcome you to our offices in Montreal or deliver our training in a rented room at a location that suits you.