PMC’s Waterfall Project Management training courses target participants seeking to develop their skills and competency levels in a traditional, structured and process–driven method of managing projects based on relatively well-known requirements.

Our courses cover a wide range of Project Management tools and techniques including Work breakdown structures (WBS), Critical path (CPM) and Critical Chain, Earned Value Management (EVMS) and are compliant with PMBOK® Guide.

FUNDAMENTALS OF PROJECT MANAGEMENT

2 DAYS

Participants will learn a fundamental approach in planning and monitoring a project throughout the entire project lifecycle from project initiating to project closing using proven processes, tools and techniques based on project best practices and aligned with the latest edition of the PMI®   PMBOK® (Guide to the Project Management Body of Knowledge). Individual exercises combined with interactive group discussions and participant provided projects or case-study driven team workshops will guide participants through a fundamental project management methodology.

Course Code: PK101E

Duration: 14 hours

Credits: 14 PDUs

Individuals who will benefit from this course include Project Managers/Leaders and Team Members

Promote project standardization and success with the implementation of a fundamental project management methodology to achieve project objectives.

Module 1: Introduction to Project Management

PM definitions, history and evolution
Projects vs. Operations
Project management and lifecycle
Program management
Portfolio management
Project success factors

Module 4: Project Executing, Monitoring and Controlling

Monitoring and controlling processes.
Earned Value Management (EVM)
Performance reporting
Project team development
Managing issues and stakeholders
Change management

Module 2: Project Initiating

Project organization structures
Key project roles and responsibilities
Stakeholders: strategies and register
Project charter

Module 5: Project Closing

Closing activities and reports
Lessons learned

Module 3: Project Planning

Planning kick-off
Project management plan
Subsidiary management plans
Requirements with a “SMART” model
Project Baselines (Scope, Schedule, Cost)
Supporting management plans

EFFECTIVE PROJECT RISK MANAGEMENT

2 DAYS

Participants will gain knowledge on how to effectively manage project risk that is inherent to projects by learning risk management terminology, concepts and an integrated risk management methodology including proven processes, tools and techniques based on project best practices and aligned with the latest 4th edition of the PMI® PMBOK®     (Guide to the Project Management Body of Knowledge).Course manual and handouts supporting group discussions, individual exercises, interactive team workshops with either an existing case study or participant-provided projects.

Course Code: PK102E

Duration: 14 hours

Credits: 14 PDUs

Individuals who will benefit from this course include Project Managers/Leaders and Team Members

Improve project success with the implementation of an effective risk management methodology to proactively deal with inevitable project uncertainty.

Module 1: Risk Management Fundamentals

Risk terminology and concepts
Risk perceptions and affecting factors
Risk management processes/methodology
Risk management benefits

Module 4: Risk Analysis and Prioritization

Risk rating and severity
Probability and impact matrix
Qualitative and quantitative risk analysis
Quantification techniques

Module 2: Risk Management Planning and Strategy

Risk Management Plan (RMP)
Risk roles and responsibilities
Risk types and categories
Risk breakdown structure (RBS)
Risk reporting and communication formats
Risk tracking, recording and tolerance

Module 5: Risk Responses

Risk response guidelines
Risk reserves
Risk response escalations
Threat and opportunity response strategies

Module 3: Risk Sources and Identification

Risk sources
Risk causes and triggers
Risk identification
Risk register

Module 6: Risk Tracking and Adapting

Risk audits and reserve analysis
Evaluate and adapt risk responses
Change requests and corrective actions
Risk metrics and lessons learned

HOW TO COMMUNICATE SUCCESSFULLY WITH PROJECT TEAMS - EXTENDED

2 DAYS

Participants will learn the various elements and forms of communications, the skills and best-practiced guidelines to effectively communicate critical project information in a concise, timely and targeted format taking into account communication barriers, verbal and non-verbal messaging elements, group and electronic communications and intercultural diversity. Individual exercises combined with interactive group discussions, team workshops and role play will offer participants ample opportunities to apply learnt communication skills.

Course Code: PA103E

Duration: 14 hours

Credits: 14 PDUs

Individuals who will benefit from this course include Project Managers/Leaders and Team Members

Effective communication is the foundation of project success helping course participants better understand all project stakeholders and to express themselves and ideas more effectively

Module 1: Effective Communication Elements

Definition and project context
Communications plan
Communication forms and methods
Communication models and channels
Constructive feedback
Active listening

Module 4: Group Communications

Interpersonal communication styles
Organizational networks and meetings
Mass distribution, channels and persuasion
Public speaking, presentations, visual aids

Module 2: Communication Barriers

Filters and selective perceptions
Attitudes, beliefs and values
Emotions and meanings
Noise and environmental factors
Language and misinterpretation
Differences and assumptions

Module 5: Electronic Communications

Teleconferencing/Videoconferencing
Website components and design
Social media use in project management
E-mail etiquette, structure, methodology

Module 3: Verbal and Non-Verbal Communications

Written and oral: styles and guidelines
Tactile: handshaking techniques
Spatial: personal space interaction
Vocal: voice pitch, tone, volume and pace
Visual: appearance and body language
The 7%-38%-55% rule: study findings

Module 6: Intercultural Communications

Cultural diversity considerations
Cultural sensitivity and awareness
Cultural impacts on project communications
The spectrum of prejudice

DEVELOPING WORK BREAKDOWN STRUCTURES (WBS)

1/2 DAY

Participants will learn proven WBS techniques and the value of the WBS and the importance of having the appropriate level of detail.

Interactive group discussions, a team workshop with case study, and individual exercise will guide participants through a WBS development methodology.

Course Code: PA104E

Duration: 3.5 hours

Credits: 3.5 PDUs

Individuals who will benefit from this course include Project Managers / Leaders and Team Members

Participants will develop a reliable and repeatable system for creating a project WBS.

Module 1:  Introduction

Definitions and Terminology
WBS components and benefits
PMI® WBS practice standard
WBS adoption challenges

Module 2: WBS Techniques

WBS decomposition
WBS orientation: function vs. phase
WBS examples
WBS tools

Module 3: WBS Project Application

Organization Breakdown Structure (OBS)
Responsibility Assignment Matrix (RAM)
Work package plan
WBS dictionary and tracking

PROJECT COST AND FINANCIAL MANAGEMENT

2 DAYS

Participants will gain knowledge on applying financial management in the selection of projects, and the creation of a project cost management plan to effectively manage and control project costs throughout the project lifecycle. Participants will learn fundamental cost and financial management terminology, concepts and methodologies including proven processes, tools and techniques based on project best practices and aligned with the latest edition of the PMI® PMBOK® (Guide to the Project Management Body of Knowledge) Course manual, instructor-led presentation and handouts supporting individual exercises combined with interactive group discussions and case-study driven team workshops allowing participants to experiment, exchange ideas and apply cost and financial management principles and techniques.

Course Code: PK106E

Duration: 14 hours

Credits: 14 PDUs

Individuals who will benefit from this course include Project/Program/Portfolio/Product Managers, Project Team Leaders/Members

Improve project success and delivery within budget by better understanding financial project selection criteria, with improved understanding of establishing and maintaining a baseline project budget with efficient and effective cost planning, estimating and control tools.

Module 1: Introduction to Project Cost and Financial Management

Project costs and financial terminology
Project selection criteria and process
Project costs and financial statements
Project cost management plan

Module 4: Project Cost Control

Project cost control processes
Project cost change control methodology
Cost control & earned value mgmt. (EVM)
Project performance reports

Module 2: Project Cost Estimating

Cost estimating definitions and concepts
Data and cost element considerations
Cost estimating tools and processes
Estimating project risk & delay scenarios

Module 3: Project Budgeting

Budget definitions and types
Common project budget inputs
Budgeting methodology and baseline
Budget contingencies and buffers

MANAGING AND BALANCING PROGRAMS AND PORTFOLIOS - EXTENDED

2 DAYS

Participants will learn essential program and portfolio management lifecycles and the importance of establishing effective governance and infrastructure to support multiple project management aligned with the latest PMI® Program and Portfolio Management standards. Individual exercises combined with interactive group discussions and team workshops will guide participants through a balanced program and portfolio management methodology.

Course Code: PA111E

Duration: 14 hours

Credits: 14 PDUs

Individuals who will benefit from this course include Project/Program/Portfolio Managers, VP, CFOs, and Team Leaders/Members

Participants will understand critical considerations in selecting the appropriate program and portfolio components aligned with corporate strategies, objectives and initiatives

Module 1: Multiple Project Management Introduction

Terminology and Definitions
Multiple Project Management evolution
Best-practised PMI® standards
Hierarchy and Relationships

Module 4: Multiple Project Management Infrastructure

Structures and capabilities
Project Management Office (PMO)

Module 2: Program Management

Program manager role
Program charter and lifecycle
Benefits identification and realization
Financial framework and management
Stakeholder management & engagement
Program governance

Module 3: Portfolio Management

Portfolio manager role
Portfolio component lifecycle
Identification and categorization
Portfolio evaluation and selection
Portfolio prioritization
Portfolio balancing and scorecards
Portfolio authorization
Portfolio governance

ESSENTIALS OF PROJECT MANAGEMENT

1 DAY

Participants will learn an essential approach in planning and monitoring a project throughout the entire project lifecycle from project initiating to project closing using proven processes, tools and techniques based on project best practices and aligned with the latest edition of the PMI® PMBOK® (Guide to the Project Management Body of Knowledge). Individual exercises combined with interactive group discussions and participant provided projects or case-study driven team workshops will guide participants through an essential project management methodology.

Course Code: MK201E

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Project Leaders, Team Members, Administration and Management

Promote project standardization and success with the implementation of an essential project management methodology to achieve project objectives.

Module 1: Introduction to Project Management

Project Definition
Project Management Concepts
Project Phases and Life Cycle
Project Success Factors

Module 4: Project Executing,Monitoring and Controlling

Performance reporting
Project team development
Managing issues
Managing stakeholders
Change management
Essential control processes

Module 2: Project Initiating

Stakeholders
Project charter

Module 5: Project Closing

Closing activities and reports
Lessons learned

Module 3: Project Planning

Planning kick-off
Project management plan
Project Measurement Baseline
Scope, Schedule, Cost

INTRODUCTION TO PROJECT RISK MANAGEMENT

1 DAY

Participants will gain knowledge on how effective risk management improves project success, learning risk management terminology and concepts and an integrated risk management methodology based on project best practices and aligned with the latest 4th edition of the PMI® PMBOK® (Guide to the Project Management Body of Knowledge).  Course manual and handouts supporting group discussions, individual exercises, interactive team workshops using a provided project scenario or participant-provided real-life projects.

Course Code: MK202E

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Project Leaders, Team Members, Administration and Management

Improve project performance and success with the introduction of an effective risk management methodology to proactively deal with inevitable project uncertainty.

Module 1: Risk Management Introduction

Risk terminology and concepts
Risk management methodology and benefits

Module 4: Risk Analysis and Prioritization

Qualitative risk analysis
Quantitative risk analysis

Module 2: Risk Management Planning and Strategy

Risk Management Plan (RMP)
Risk roles and responsibilities
Risk reporting and communication formats
Risk tracking, recording and tolerance

Module 5: Risk Responses

Risk response guidelines
Risk reserves
Risk response escalations
Threat and opportunity response strategies

Module 3: Risk Sources and Identification

Common risk sources
Risk breakdown structure (RBS)
Risk causes/triggers and register
Risk identification guidelines and techniques

Module 6: Risk Tracking and Adapting

Risk audits
Reserve analysis
Change requests and corrective actions
Risk metrics and lessons learned

HOW TO COMMUNICATE SUCCESSFULLY WITH PROJECT TEAMS - ACCELERATED

1 DAY

Participants will be introduced to various forms of communication and the skills to effectively communicate critical project information in a concise, timely and targeted format. Participants are provided examples taking into consideration communication barriers, verbal and non-verbal messaging elements, group and electronic communications and intercultural diversity. Individual exercises combined with interactive group discussions, and role play, participants apply learnt communication skills to engage and interact with project teams and stakeholders.

Course Code: MH203E

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Project Managers/Leaders, Team Members, Administration and Management

Effective communication is the foundation of project success, helping course participants better understand all project stakeholders and to express themselves more effectively.

Module 1: Effective Communication Elements

Definition and project context
Communication model and forms
Constructive feedback
Active listening

Module 4: Group Communications

Mass distribution and media channels
Organizational networks and meetings
Public speaking and presentations
Interpersonal communication styles

Module 2: Communication Barriers

Filters and selective perceptions
Attitudes, beliefs and values
Emotions and meanings
Noise and environmental factors
Language and misinterpretation
Differences and assumptions

Module 5: Electronic Communications

Teleconferencing/Videoconferencing
Website content and components
Social media use in project management
E-mail etiquette, structure, methodology

Module 3: Verbal and Non-Verbal Communications

Written and oral: styles and guidelines
Tactile: handshaking techniques
Spatial: personal space interaction
Vocal: voice pitch, tone, volume and pace
Visual: appearance and body language
The 7%-38%-55% rule: study findings

Module 6: Intercultural Communications

Cultural diversity considerations
Cultural sensitivity and awareness
Cultural impacts on project communications
The spectrum of prejudice

SETUP A HIGH-PERFORMANCE PROJECT MANAGEMENT OFFICE (PMO)

1 DAY

Participants will learn the essentials to setup a high-performing Project Management Office (PMO) based on fundamental best-practices. Participants will be exposed to the various supported PMO organizational structures, associated functional services, and key setup activities to establish and maintain a high-performing PMO to improve project performance based on the latest PMI® standards and PMO Specific Interest Group (PMOSIG) findings. Individual exercises combined with interactive group discussions will guide participants through a comprehensive best-practiced methodology to setup a high-performing PMO.

Course Code: MA209E

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Directors/Leaders, Portfolio/Program/Project Managers, VPs, CIOs, PMO Admins.

Participants will learn the benefits to setup a PMO to further promote PM competency development, standardization, project performance and alignment to corporate strategic plans.

Module 1: PMO Fundamentals

PMO terminology and concepts
PMO-related standards/group
PMO success and failure factors
PMO benefits and challenges

Module 4: PMO Setup

PMO charter
PMO high-performance characteristics
PMO performance and sustainability
PMO reporting and evaluation

Module 2: PMO Organization

PMO value and justification
PMO models and authority levels
PMO metrics
PMO roles and responsibilities

Module 3: PMO Functional Services

PMO functional service prioritization
Monitor/controlling project performance
PM competencies/methods development
Multi-project management
Strategic management
Center of Excellence (CoE)

MANAGING AND BALANCING PROGRAMS AND PORTFOLIOS - ACCELERATED

1 DAY

Participants will learn fundamental program and portfolio management lifecycles and the importance of establishing effective governance to support multiple project management aligned with the latest PMI® Program and Portfolio Management standards. Individual exercises combined with interactive group discussions and team workshops will guide participants through a balanced program and portfolio management methodology.

Course Code: MA211E

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Project/Program/Portfolio Managers, VPs, CFOs, and Team Leaders/Members

Participants will understand critical considerations in selecting the appropriate program and portfolio components aligned with corporate strategies, objectives and initiatives.

Module 1: Multiple Project Management Introduction

Terminology and Definitions
Multiple Project Management evolution
Best-practiced PMI® standards
Hierarchy and Relationships

Module 2: Program Management

Program manager role
Program and benefits lifecycles
Financial and stakeholder lifecycles
Program governance

Module 2: Program Management

Program manager role
Program and benefits lifecycles
Financial and stakeholder lifecycles
Program governance

MANAGING MULTIPLE PROJECTS

1 DAY

Participants will learn to deal with the various challenges in managing schedules and resources in a multi-project environment. Proven tools, techniques and tips will be shared for increased work productivity and efficiency, reduced stakeholder stress and conflict with accurate tracking and reporting promoting successful multi-project completion. Individual exercises combined with interactive group discussions and team workshops will guide participants through a multiple project management methodology.

Course Code: CA311E

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Project/Program/Portfolio Managers and Team Members/Leaders

Participants will develop a reliable and repeatable system for addressing competing project demands working effectively with various project stakeholders to successfully allocate work.

Module 1: The challenges of Multiple Project Management

Resource capacity and constraints
PM role and responsibilities
Multiple project and team interfaces
Crisis and change management
Multi-tasking and prioritization
Emotional and stress management

Module 4: Stakeholder Management

Critical project roles and responsibilities
Formalizing workplace structure
Managing conflict and competing interests
Stakeholder perception and expectation
Reliability, prioritization and commitment
Low stress ergonomic work environments

Module 2: Compartmentalizing Work

Systems of compartmentalization
Overloaded warning signs and remedies
To-do lists and estimating work
Work categorization and dependencies
Delegating and outsourcing
Project and personal calendars

Module 5: Tracking and Reporting

Multi-project change/risk management
Information distribution and control
Reporting and monitoring techniques
Multi-project dashboards and views
Scope, commitment and milestone tracking
Timely and effective auditing

Module 3: Productivity and Efficiency

Multi-project resource pool balancing
Multi-project time compression strategies
Master-schedule and group work lists
Interruptions, distractions and overhead
Critical resources and critical work
Multi-tasking and meeting tips and tricks

HOW TO LEAD YOUR PROJECT TEAMS TO SUCCESS

1 DAY

Participants will gain knowledge on how the project manager role influences team dynamics in project management and how to identify different team types and roles and the key elements in building high performance teams. Participants will also learn about the use of power and influence and their application in conflict management, negotiation and leadership. Individual exercises combined with interactive group discussions and team workshops with role-play will allow participants to actively apply learnt techniques.

Course Code: CH313E

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Project/Program Managers, Project Leaders, Team Members, Management, Admin

Effective leadership will increase project team efficiency and productivity while improving team satisfaction and significantly reducing team conflict.

Module 1: Project Manager Role

Project manager responsibilities
Project manager habits
Project environment
Project Manager Competencies

Module 4: Conflict Management

Sources and causes of conflict
Conflict management process/resolution

Module 2: High-Performance Project Teams

Team development models
High-performance team characteristics
Performance obstacles
Team-building

Module 5: Negotiation

Establish BATNA and BAFO
Negotiation process
Negotiation tactics
Negotiator qualities

Module 3: Power and Influence

Sources of power
Power in project management
Increasing project influence
Decision-Making

Module 6: Effective leadership

Leader vs. manager
Leadership competencies
Trust and leadership
Situational leadership

HOW TO IMPROVE YOUR PROJECT RESULTS USING EMOTIONAL INTELLIGENCE

1 DAY

Participants will learn to harness Emotional Intelligence (EI) by identifying, understanding and managing their own emotions to improve the project environment and project results. Participants will gain valuable insight to improve their own abilities to assess and control their emotions as well as those of other project team members and project stakeholders. Individual exercises combined with interactive group discussions, team workshops and role play will offer participants dynamic opportunities to leverage and increase their personal EI.

Course Code: CH314E

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Project Managers/Leaders, Project Team Members, Project Stakeholders

Leveraging and increasing EI to accurately recognize emotions to promote project problem-solving and creativity and to devise effective strategies to promote positive project results.

Module 1: Emotional Intelligence (EI) Introduction

EI definitons, history and terminology
The growing importance of EI
EI quotient (EQ) and intelligent quotient(IQ)
EI theories and modes

Module 4: EI Assessment and Improvement Strategies

EI assessment measures
EI self-assessment testing
EI ability-based testing
EI attribute style testing and screening
EI Peer-assessments
Key steps to improving EI

Module 2: EI in projects

Collective project team EI
Project team relationship management
Expressing and controlling project emotions
EI best practices in a project environment

Module 5: Project Team EI Improvement Activities

Positive team interaction awareness
Negative trait symptom identification
Team stress behaviour and indicators
Team competition and conflict
Team strengths and weaknesses
Team decision-making
Team values and guidelines
Team failures and lessons learned

Module 3: EI Literacy and Competencies

Mapping words to emotions
Identifying emotional categories
Emotional mood management
Competition and conflicts
Emotional connection to others
Personal and social EI competencies
Self-awareness and self-confidence
Self-regulation and self-control
Self-motivation and self-initiative
Social-awareness and social-skills

MAKING TIME WORK FOR YOU

1 DAY

Participants will identify various challenges in managing their time and learn and practice techniques that will help achieve more effective use of their time and direct their focus and energy towards activities that will allow them to achieve professional and personal goals. Proven time management tools, techniques and tips will be shared to reduce personal stress and increase productivity and efficiency both in the workplace and in their personal lives. Individual exercises combined with interactive group discussions and team workshops will guide participants through a structured approach in effective time management.

Course Code: CA317E

Duration: 14 hours

Credits: 14 PDUs

Individuals who will benefit from this course include Project/Program/Portfolio Managers and Team Members/Leaders

Participants will develop and improve time-management skills to perform work more effectively.

Module 1: Time Management Overview

Pitfalls of poor time management
Benefits of effective time management
Goal and objective setting
Realistic planning

Module 4: Personal Time Management

Personal Energy and style
Stress management
Multitasking
Rapid decision making

Module 2: Work Prioritization and Efficiency

Effective scheduling
Work compartmentalization
Handling interruptions
Decisive delegation
Structured meetings
Prioritization and To-Do lists

Module 3: Time Management Tools and Techniques

Leveraging Outlook
E-mail management
Calendar management
Task management

Get in touch today to get started