PMC’s Waterfall Project Management training courses target participants seeking to develop their skills and competency levels in a traditional, structured and process–driven method of managing projects based on relatively well-known requirements.

Our courses cover a wide range of Project Management tools and techniques including Work breakdown structures (WBS), Critical path (CPM) and Critical Chain, Earned Value Management (EVMS) and are compliant with the latest PMBOK® Guide.

PMBOK is registered mark of the Project Management Institute, Inc.

ESSENTIALS OF PROJECT MANAGEMENT

1 DAY

This course includes essential project management concepts and proven processes, tools and techniques based on project best practices and aligned with the latest edition of the PMBOK® Guide.

PMBOK is registered mark of the Project Management Institute, Inc.

Course Code: MK201

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Project Leaders, Team Members, Administration and Management

By the end of the course, through interactive instructor-facilitated group discussions, individual exercises, and team workshops, participants will be able to:

  • define a project, project management and associated processes, a stakeholder and lessons learned;
  • describe a project life-cycle, an issue and various conflict management techniques, components of a performance
    measurement baseline (scope, schedule, cost), a stakeholder register and closing report contents;
  • explain the relationship between a program and a portfolio, various best-practiced contents of work performance
    reports, and change control;
  • recognize factors influencing project results and success, a project charter’s best-practiced contents, commons
    sections of a subsidiary management plan, the various stages of team development and common closing activities.

Module 1: Introduction to Project Managemen

  • Project 
  • Project Management 
  • Project Life Cycle
  • Program and  Portfolio
  • Project Success Factors

Module 4:Executing,Monitoring and Controlling

  • Essential Control Processes
  • Work Performance Reports
  • Project Team Development
  • Issue and Conflict Management
  • Change Control

Module 2: Initiating

  • Stakeholders
  • Project charter

Module 3: Planning

  • Project management plan
  • Subsidiary Management Plans
  • Performance Measurement Baseline (Scope, Schedule,Cost)

Module 5: Closing

  • Closing Activities
  • Closing Report
  • Lessons Learned

HOW TO COMMUNICATE SUCCESSFULLY WITH PROJECT TEAMS - EXTENDED

2 DAYS

Participants will learn the various elements and forms of communications, the skills and best-practiced guidelines to effectively communicate critical project information in a concise, timely and targeted format taking into account communication barriers, verbal and non-verbal messaging elements, group and electronic communications and intercultural diversity. Individual exercises combined with interactive group discussions, team workshops and role play will offer participants ample opportunities to apply learnt communication skills.

Course Code: PA103

Duration: 14 hours

Credits: 14 PDUs

Individuals who will benefit from this course include Project Managers/Leaders and Team Members

Effective communication is the foundation of project success helping course participants better understand all project stakeholders and to express themselves and ideas more effectively

Module 1: Effective Communication Elements

  • Definition and project context
  • Communications plan
  • Communication forms and methods
  • Communication models and channels
  • Constructive feedback
  • Active listening

Module 4: Group Communications

  • Interpersonal communication styles
  • Organizational networks and meetings
  • Mass distribution, channels and persuasion
  • Public speaking, presentations, visual aids

Module 2: Communication Barriers

  • Filters and selective perceptions
  • Attitudes, beliefs and values
  • Emotions and meanings
  • Noise and environmental factors
  • Language and misinterpretation
  • Differences and assumptions

Module 5: Electronic Communications

  • Teleconferencing/Videoconferencing
  • Website components and design
  • Social media use in project management
  • E-mail etiquette, structure, methodology

Module 3: Verbal and Non-Verbal Communications

  • Written and oral: styles and guidelines
  • Tactile: handshaking techniques
  • Spatial: personal space interaction
  • Vocal: voice pitch, tone, volume and pace
  • Visual: appearance and body language
  • The 7%-38%-55% rule: study findings

Module 6: Intercultural Communications

  • Cultural diversity considerations
  • Cultural sensitivity and awareness
  • Cultural impacts on project communications
  • The spectrum of prejudice

INTRODUCTION TO PROJECT RISK MANAGEMENT

1 DAY

Participants will be introduced to risks inherent to projects and how to manage them with proven best practiced processes, tools and techniques aligned with the latest edition of the PMBOK® Guide.

PMBOK is registered mark of the Project Management Institute, Inc.

Course Code: MK202

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Project Leaders, Team Members, Administration and Management

By the end of course, through interactive instructor – faciliated group discussions, individual exercices, and team workshops, participants will be able to:

  • Define risk management terminology; 
  • Describe risk management concepts;
  • Explain an integrated risk management methodology;
  • Recognize risk factors that impact the project success.

Module 1: Risk Management Introduction

  • Risk terminology and concepts
  • Risk management methodology 

Module 4: Risk Analysis and Prioritization

  • Qualitative risk analysis
  • Quantitative risk analysis

Module 2: Risk Management Planning and Strategy

  • Risk roles and responsibilities
  • Risk tolerance

Module 5: Risk Responses

  • Risk response guidelines
  • Risk reserves
  • Risk response escalations
  • Threat and opportunity response strategies

Module 3: Risk Sources and Identification

  • Risk breakdown structure (RBS)
  • Risk causes
  • Risk triggers
  • Risk register

Module 6: Risk Tracking and Adapting

  • Risk audits
  • Reserve analysis
  • Change requests and corrective actions
  • Risk metrics and lessons learned

HOW TO COMMUNICATE SUCCESSFULLY WITH PROJECT TEAMS - ACCELERATED

1 DAY

Participants will be introduced to various forms of communication and the skills to effectively communicate critical project information in a concise, timely and targeted format. Participants are provided examples taking into consideration communication barriers, verbal and non-verbal messaging elements, group and electronic communications and intercultural diversity. Individual exercises combined with interactive group discussions, and role play, participants apply learnt communication skills to engage and interact with project teams and stakeholders.

Course Code: MH203

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Project Managers/Leaders, Team Members, Administration and Management

Effective communication is the foundation of project success, helping course participants better understand all project stakeholders and to express themselves more effectively.

Module 1: Effective Communication Elements

  • Definition and project context
  • Communication model and forms
  • Active listening

Module 4: Group Communications

  • Mass distribution and media channels
  • Organizational networks and meetings
  • Public speaking and presentations
  • Interpersonal communication styles

Module 2: Communication Barriers

  • Filters and selective perceptions
  • Attitudes, beliefs and values
  • Emotions and meanings
  • Noise and environmental factors
  • Language and misinterpretation
  • Differences and assumptions

Module 5: Electronic Communications

  • Teleconferencing/Videoconferencing
  • Website content and components
  • Social media use in project management
  • E-mail etiquette, structure, methodology

Module 3: Verbal and Non-Verbal Communications

  • Written and oral: styles and guidelines
  • Tactile: handshaking techniques
  • Spatial: personal space interaction
  • Vocal: voice pitch, tone, volume and pace
  • Visual: appearance and body language
  • The 7%-38%-55% rule: study findings

Module 6: Intercultural Communications

  • Cultural diversity considerations
  • Cultural sensitivity and awareness
  • Cultural impacts on project communications
  • The spectrum of prejudice

SETUP A HIGH-PERFORMANCE PROJECT MANAGEMENT OFFICE (PMO)

1 DAY

Participants will learn the essentials to setup a high-performing Project Management Office (PMO) based on fundamental best-practices. Participants will be exposed to the various supported PMO organizational structures, associated functional services, and key setup activities to establish and maintain a high-performing PMO to improve project performance based on the PMO Specific Interest Group (PMOSIG) findings. Individual exercises combined with interactive group discussions will guide participants through a comprehensive best-practiced methodology to setup a high-performing PMO.

Course Code: MA209

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Directors/Leaders, Portfolio/Program/Project Managers, VPs, CIOs, PMO Admins.

Participants will learn the benefits to setup a PMO to further promote PM competency development, standardization, project performance and alignment to corporate strategic plans.

Module 1: PMO Fundamentals

  • PMO terminology and concepts
  • PMO-related standards/group
  • PMO success and failure factors
  • PMO benefits and challenges

Module 4: PMO Setup

  • PMO charter
  • PMO high-performance characteristics
  • PMO performance and sustainability
  • PMO reporting and evaluation

Module 2: PMO Organization

  • PMO value and justification
  • PMO models and authority levels
  • PMO metrics
  • PMO roles and responsibilities

Module 3: PMO Functional Services

  • PMO functional service prioritization
  • Monitor/controlling project performance
  • PM competencies/methods development
  • Multi-project management
  • Strategic management
  • Center of Excellence (CoE)

MANAGING MULTIPLE PROJECTS

1 DAY

Participants will learn to deal with the various challenges in managing schedules and resources in a multi-project environment. Proven tools, techniques and tips will be shared for increased work productivity and efficiency, reduced stakeholder stress and conflict with accurate tracking and reporting promoting successful multi-project completion. Individual exercises combined with interactive group discussions and team workshops will guide participants through a multiple project management methodology.

Course Code: CA311

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Project/Program/Portfolio Managers and Team Members/Leaders

Participants will develop a reliable and repeatable system for addressing competing project demands working effectively with various project stakeholders to successfully allocate work.

Module 1: The challenges of Multiple Project Management

  • Resource capacity and constraints
  • PM role and responsibilities
  • Multiple project and team interfaces
  • Crisis and change management
  • Multi-tasking and prioritization
  • Emotional and stress management

Module 4: Stakeholder Management

  • Critical project roles and responsibilities
  • Formalizing workplace structure
  • Managing conflict and competing interests
  • Stakeholder perception and expectation
  • Reliability, prioritization and commitment
  • Low stress ergonomic work environments

Module 2: Compartmentalizing Work

  • Systems of compartmentalization
  • Overloaded warning signs and remedies
  • To-do lists and estimating work
  • Work categorization and dependencies
  • Delegating and outsourcing
  • Project and personal calendars

Module 5: Tracking and Reporting

  • Multi-project change/risk management
  • Information distribution and control
  • Reporting and monitoring techniques
  • Multi-project dashboards and views
  • Scope, commitment and milestone tracking
  • Timely and effective auditing

Module 3: Productivity and Efficiency

  • Multi-project resource pool balancing
  • Multi-project time compression strategies
  • Master-schedule and group work lists
  • Interruptions, distractions and overhead
  • Critical resources and critical work
  • Multi-tasking and meeting tips and tricks

HOW TO LEAD YOUR PROJECT TEAMS TO SUCCESS

1 DAY

Participants will gain knowledge on how the project manager role influences team dynamics in project management and how to identify different team types and roles and the key elements in building high performance teams. Participants will also learn about the use of power and influence and their application in conflict management, negotiation and leadership. Individual exercises combined with interactive group discussions and team workshops with role-play will allow participants to actively apply learnt techniques.

Course Code: CH313

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Project/Program Managers, Project Leaders, Team Members, Management, Admin

Effective leadership will increase project team efficiency and productivity while improving team satisfaction and significantly reducing team conflict.

Module 1: Project Manager Role

  • Project manager responsibilities
  • Project manager habits
  • Project environment
  • Project Manager Competencies

Module 4: Conflict Management

  • Sources and causes of conflict
  • Conflict management process/resolution

Module 2: High-Performance Project Teams

  • Team development models
  • High-performance team characteristics
  • Performance obstacles
  • Team-building

Module 5: Negotiation

  • Establish BATNA and BAFO
  • Negotiation process
  • Negotiation tactics
  • Negotiator qualities

Module 3: Power and Influence

  • Sources of power
  • Power in project management
  • Increasing project influence
  • Decision-Making

Module 6: Effective leadership

  • Leader vs. manager
  • Leadership competencies
  • Trust and leadership
  • Situational leadership

HOW TO IMPROVE YOUR PROJECT RESULTS USING EMOTIONAL INTELLIGENCE

1 DAY

Participants will learn to harness Emotional Intelligence (EI) by identifying, understanding and managing their own emotions to improve the project environment and project results. Participants will gain valuable insight to improve their own abilities to assess and control their emotions as well as those of other project team members and project stakeholders. Individual exercises combined with interactive group discussions, team workshops and role play will offer participants dynamic opportunities to leverage and increase their personal EI.

Course Code: CH314

Duration: 7 hours

Credits: 7 PDUs

Individuals who will benefit from this course include Project Managers/Leaders, Project Team Members, Project Stakeholders

Leveraging and increasing EI to accurately recognize emotions to promote project problem-solving and creativity and to devise effective strategies to promote positive project results.

Module 1: Emotional Intelligence (EI) Introduction

  • EI definitons, history and terminology
  • The growing importance of EI
  • EI quotient (EQ) and intelligent quotient(IQ)
  • EI theories and modes

Module 4: EI Assessment and Improvement Strategies

  • EI assessment measures
  • EI self-assessment testing
  • EI ability-based testing
  • EI attribute style testing and screening
  • EI Peer-assessments
  • Key steps to improving EI

Module 2: EI in projects

  • Collective project team EI
  • Project team relationship management
  • Expressing and controlling project emotions
  • EI best practices in a project environment

Module 5: Project Team EI Improvement Activities

  • Positive team interaction awareness
  • Negative trait symptom identification
  • Team stress behaviour and indicators
  • Team competition and conflict
  • Team strengths and weaknesses
  • Team decision-making
  • Team values and guidelines
  • Team failures and lessons learned

Module 3: EI Literacy and Competencies

  • Mapping words to emotions
  • Identifying emotional categories
  • Emotional mood management
  • Competition and conflicts
  • Emotional connection to others
  • Personal and social EI competencies
  • Self-awareness and self-confidence
  • Self-regulation and self-control
  • Self-motivation and self-initiative
  • Social-awareness and social-skills

MAKING TIME WORK FOR YOU

2 DAYS

Participants will identify various challenges in managing their time and learn and practice techniques that will help achieve more effective use of their time and direct their focus and energy towards activities that will allow them to achieve professional and personal goals. Proven time management tools, techniques and tips will be shared to reduce personal stress and increase productivity and efficiency both in the workplace and in their personal lives. Individual exercises combined with interactive group discussions and team workshops will guide participants through a structured approach in effective time management.

Course Code: CA317

Duration: 14 hours

Credit: 14 PDUs

Individuals who will benefit from this course include Project/Program/Portfolio Managers and Team Members/Leaders

Participants will develop and improve time-management skills to perform work more effectively.

Module 1: Time Management Overview

  • Pitfalls of poor time management
  • Benefits of effective time management
  • Goal and objective setting
  • Realistic planning

Module 4: Personal Time Management

  • Personal Energy and style
  • Stress management
  • Multitasking
  • Rapid decision making

Module 2: Work Prioritization and Efficiency

  • Effective scheduling
  • Work compartmentalization
  • Handling interruptions
  • Decisive delegation
  • Structured meetings
  • Prioritization and To-Do lists

Module 3: Time Management Tools and Techniques

  • Leveraging Outlook
  • E-mail management
  • Calendar management
  • Task management

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